Brazil holds Apple responsible for selling smartphones without chargers



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Brazil will be held responsible

AFP

Online newspaper “Poder 360” said US company Apple was fined in Brazil for selling smartphones that did not include the charger.

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The Consumer Protection Department in Sao Paulo, Brazil, fined the company 10.5 million riyals, equivalent to $ 1.9 million.

The competent Brazilian administration clarified that it had responded to complaints from buyers of “iPhone” smartphones, angry at the absence of a charger in the cases of the devices.

It was reported that after registering the consumer complaints, the regulator requested an explanation of the situation from Apple, but the company did not respond.

In addition, the relevant Brazilian administration has accused Apple of unfair propaganda, confirming in the video clip of the device “iPhone 11 Pro” that it is resistant to dust and splashing water, showing a photo of a smartphone. with water flowing from its sides.

At the same time, in the advertising video, it was stated in lowercase that this phenomenon is not permanent, and the vulnerability of the tool may decrease over time.

And the Federal News Agency reported that the manufacturer’s warranty, in addition to the above, does not cover damage caused by moisture leaking into the device.

“Apple must understand that Brazil has strict consumer protection laws and institutions. The company must abide by these laws and institutions,” 360 TV station said quoting Fernando Kepes, executive director of the competent Brazilian authority.

The Brazilian official added that Apple could appeal the fine imposed on it in court, where it will also have to explain its actions.

It is noted that Apple had announced that the box containing the “iPhone 12” would not have a charger and wired headphones due to environmental concerns, adding that these faulty tools could be purchased in the store in packaging. separate.

On December 2, 2020, the Sao Paulo consumer protection department ordered the US company Apple to return chargers to new iPhone packs, noting that the power source is an important component and that selling smartphones without them. is a violation of local laws.

Source: iz.ru



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