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Apple and other tech companies don’t want users to repair their devices with the help of third parties, and if they have the ability, these companies will make the process of repairing the phone quickly and cheaply almost impossible.
Smartphones and other technical devices are designed in such a way that it is very difficult to disassemble and repair them, which may include soldering the processor and internal memory into the motherboard to make disassembly difficult, or the gluing components together in such a way as to prevent them from being disassembled, except with specialized tools that are not available to technicians.
A series of reports and communications from the Right to Repair movement in Australia called on manufacturers to provide a fair market for smart device repair services.
The movement also calls for changing the designs of modern devices in a way that allows them to be easily repaired.
Apple and others make it hard to repair tech products
The “Right to Repair” movement demands the user’s right to be able to repair their equipment easily and cheaply, and this also includes the ability to choose the appropriate party to perform the repair. And not to be forced to deal with a particular party.
It seems that this does not suit Apple, as the company did not comply with these demands as it formally opposed them in the United States of America through pressure groups.
Apple (iStock)
While anyone can understand the reason for the company’s objection to the Right to Repair initiative in particular, and to the idea of repairing devices outdoors in general.
The reason is that the repair services of technical equipment are very profitable for enterprises, since the cost of repairing the product in the company’s service centers can be several times the cost paid in an external center.
In its own defense, Apple said third-party repair centers may provide poor service. It may have weak internal components. Apple relied on the excuse affecting users. This is the risk of replacing parts outside of Apple’s Device Safety and Security Centers due to the possibility of adding trackers during repair or otherwise.
Apple also continues to display notifications to the user who changes their battery outside of Apple Centers. Apple described this annoying notification as related to safety and security, and nothing more.
User impact
Apple has by no means retracted from its actions. As the iPhone 12 phones have come with additional difficulties in disassembly and repair for the external service centers.
Despite this, Apple has increased the cost of repair services for iPhone 12 by 40% compared to iPhone 11. This means that the company has increased the difficulty of repair and at the same time the cost of repair. .
In the United States, for example, Apple sells a screen changing service for $ 359. And $ 109 for a battery change, which is definitely a lot of money.
It should be noted that the American giant, on the other hand, increased the difficulty of repair, that is to say that the change of certain internal components, such as the camera, will require the approval and confirmation of a program dedicated to this.
This program is only available at company repair centers.
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