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The Ministry of Commerce forced an online store to return more than 500,000 riyals to consumers, due to the store’s violation of the system and its delay in fulfilling its obligations to deliver products requested by consumers.
She explained that she had received a report about a delay from a store specializing in importing goods from China in delivering the products within the specified time frame, and that through its continuous follow-up, it returned to the consumers in the amount of 256 thousand riyals.
She indicated that the rest of the amounts had been agreed between the store and the 211 customers and had been programmed to their satisfaction, and would be delivered to them in the following days.
The Ministry of Commerce has confirmed its continued monitoring of electronic stores in order to safeguard consumers’ rights, ensure their compliance with the system, monitor all abuses and non-compliance violations and impose penalties on them. against.
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