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Uber announced the introduction of a new feature in Dubai that allows passengers to pre-book their rides through the app up to 30 days in advance, as well as the option to extend the waiting period.
The new feature gives passengers greater peace of mind and provides drivers with additional information on what to expect from that trip.
Rafad Mahasneh, Uber’s managing director for the Gulf and Levant countries, said: “The pandemic has changed the way people travel, highlighting the importance of reliable and safe transportation. directing to pre-booked flights and organizing their day more efficiently, we were confident that now was the time. The right person to introduce Reserve. We are constantly innovating to improve the e-mobility experience, and we have adapted our business model during the pandemic to meet the changing needs of consumers. “
This novelty will be aimed at passengers, both individuals and professionals, who wish to obtain a reliable and guaranteed service, available at all times. This feature offers exclusive benefits, including extended wait times to 15 minutes and the ability to book more easily, a natural stopover that complements the on-demand travel experience.
The service will be available in two categories: the first is the Premium Reserve, which provides Uber Black cars with an arrival to the passenger 15 minutes before the scheduled time, and a wait of 15 minutes. The second is Economy Reserve, which offers more affordable trips with Uber Comfort cars, reaching the passenger 5 minutes before the flight and also waiting 5 minutes.
Reserve flights can be canceled at any time up to one hour before the scheduled time, free of charge. This service can also be booked through the Uber app by clicking on the Save icon, or by clicking on the watch icon next to where you enter the ‘destination’.
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