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Apple has launched a new service program for iPhone 12 and iPhone 12 Pro users who are having problems with the speakers on their devices.
Affected devices “may experience audio issues due to a component that may fail in the receiver,” Apple said. This is the first service program for the iPhone 12 suite.
According to Apple, the issue affects a “very small percentage” of iPhone 12 and iPhone 12 Pro devices manufactured between October 2020 and April 2021, because it indicates that your iPhone is eligible for the program if it “does not make sound from the receiver. when you make or receive calls. ” .
Apple has determined that a very small percentage of iPhone 12 and iPhone 12 Pro devices may experience audio issues due to a component that may fail in the receiver. Affected devices were manufactured between October 2020 and April. 2021, “the company wrote in a supporting document. The “9to5mac” site, and reviewed by “Al Arabiya.net”.
The program only applies to iPhone 12 and iPhone 12 Pro, not iPhone 12 mini or iPhone 12 Pro Max. The program covers affected iPhone 12 or iPhone 12 Pro devices for two years after the unit is first sold at retail.
Apple has confirmed that it or one of its Apple Authorized Service Providers will repair affected devices free of charge.
As always, Apple has stated that if your iPhone 12 or iPhone 12 Pro exhibits “any damage that will prevent repair,” including a cracked screen, this issue will need to be resolved prior to service.
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