Reading counters differ from subscriber to other and no billing error

The Saudi Electricity Company yesterday released a statement detailing how service subscribers can detect billing errors.
In the statement, the meter readings vary from one participant to the other, especially with the expansion of the subscriber space area, while electricity bills in one day either 28 per month, there are subscribers who read their meters early in the month, Some of them are nearing the end, and some people think that there is an error in the calculation of the bill illegally .

Estimation of the bill
The company said the mechanism is problematic for some who see the estimate of the bill, even if they are on vacation away from home, adding, "But it's about them that the process reading took place before the start of the holidays, They think – badly – that they are consumed during the holiday period, so they must go back to the date of the consumption period, which is at the top of the bill. "
Monthly monitoring
The company said that it adopts a strict and accurate mechanism to issue invoices to about 9 million subscribers a month, indicating that this mechanism is subject to review and check for any errors in monthly monitoring information contained in the invoices.
And said that he does not ask the participant to pay first before considering his claim as some people think, and that in case of examination of the claim. consumer objection and the existence of any error, it be corrected immediately, and without asking the participant to make the payment Noting that any increase or decrease in the period of reading the invoice for 30 days n & # 39; 39 does not affect its accuracy, noting that this only occurs if the reading date of the weekend or holiday is national and therefore postponed to the following day Official action may lead to a decrease or increase in the consumption period of 30 days.