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Automated dialogue systems recognize image and sound and combat cyberattacks
Industrial intelligence is sweeping our daily lives, but it's not really a scary principle, as people think. Artificial intelligence has proven that it can actually make our lives easier, but it is not limited to our home: companies are finding new ways to use artificial intelligence to deal with their customers, facilitate their business activities and manage their sales.
We have already seen the popularity and effectiveness of discussions generated by industrial intelligence in recent years and how Facebook uses this intelligence to improve the results of advertising campaigns. But what is the future of artificial intelligence? How can it bring more success to the business world in 2019? You'll see here five trends in industrial intelligence that deserve to be pursued over the coming year, Tribune Media Services reported on the Young Entrepreneur Council.
– Default Representatives
In recent years, many businesses, large and small, have started using discussion pitchers, artificial intelligence tools to answer internet visitors' questions, categorize sales trends and to help customers give their opinion. But in 2019, they expected more developments in artificial intelligence-based client services: companies would not only use discussion robots, but also create virtual reps with identical faces and personalities. who would be able to handle more customer service tasks. .
For example, the representative of the Autodesk virtual company, called Ava (Eve), is characterized by a female face and a voice that speaks in a manner that corresponds to the brand of the company. Ava was much more successful than the discussions that preceded him because the team he created invested his time in personal innovation. For this reason, next year, you should expect more companies to invest in the development of virtual, artificial, virtually human, artificially intelligent representatives, whose mission is to engage in different conversations with other organizations. customers.
• speech Recognition. The default Alexa assistant from Amazon made a big leap forward for consumers in 2018. Users could easily search for information on websites and do a lot of things at home. So expect to have more voice recognition tools. 2019. In fact, 66.6 million Americans should use voice recognition next year, which will push many companies to embark on this trend in artificial intelligence.
This year, technology companies such as Sony, Tevo and Hisense have unveiled voice-activated TVs. Some home appliance manufacturers, such as Delta, Wirlpool and LG, have also added Alexa's audio recognition skills to help users control their devices, from microwaves to faucets. Next year, I expect more companies and products will adopt voice recognition technology.
• Image recognition. Artificial intelligence has facilitated the learning of speech understanding by computers, but do you know that we can also teach them to see? Image recognition is the ability of computers to acquire, manipulate and analyze data from optical sources.
The image recognition function is used in many areas, such as disease diagnosis, vehicle monitoring panels and image analysis, in addition to payments and other endorsements. It also helps companies improve their marketing processes. Jam Jam uses its own visual technology to digitize images and videos on millions of pages on the Internet, allowing brands to post relevant ads in places where customers see them. By 2019, they had expected the image recognition feature to expand.
– Trade and security
• Smarter recommendations appear in stores. When you make electronic purchases, many companies, including Amazon, offer products based on products you have already purchased or researched. In 2019, recommendations in the retail sector will increase intelligence.
The artificial intelligence will know, and better, advise you on products based on the tone of voice and sensations, as well as on the history of your navigation. Just like the 1 – 800 – GIFTS Win – Ned Flowers, more and more companies will offer you more personalized experiences, even in traditional stores, you can get recommendations on screens. Backed by industrial intelligence, such as the Maistor-E store.
• Cyber Defense. Cyber criminals aggressively target cloud infrastructure, service programming platforms and Internet objects. This is a real threat for business leaders, but artificial intelligence will make it easier to prevent and combat cyber-threats and hackers by 2019.
Companies like DarkTreece are using artificial intelligence and automated learning technologies to monitor cyberbullying in real time and detect cyber threats before they spread. The artificial intelligence monitors the simplest indicators of suspicious activity, defending your system quickly or during an attack, before losing control of the threat.
Artificial intelligence is becoming more integrated into our daily lives. Ten years ago, few of us imagined that their refrigerators would listen to us and understand our instructions, but that is now true and who knows what artificial intelligence will offer us in the next few years. In the meantime, take advantage of these artificial intelligence trends to grow your business over the next year.
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