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A number of owners of the new Samsung Galaxy S10, launched by the Korean company this month, complained of a faulty device resulting in battery consumption and rapid battery depletion, but the problem seems to be limited to the states. United States, according to technology websites.
The new phone's screen alone, even in the pocket or in a bag, constantly depletes the battery because the screen is too busy, the users said.
One of the users of the new device said: "I kept my phone in my pocket and the screen against my leg (because my leg is less vulnerable to damage to the screen ). " The only problem is that I'm starting to experience fingerprint rejection vibrations when the phone is in my pocket. "He said.
Another user with the same problem turned on the one-click play feature and said, "I've never seen this on the Samsung phone, I now have the latest issue of Samsung, but that does not work correctly." My legs on the web on the phone and open it. "
The problem, according to most complainants, is that the battery is constantly discharged, that the screen is too busy and that the "click-to-play" function sometimes turns on the camera and consumes more battery power. 39 energy because many sensors are activated later because the device is thought to work in low light conditions and difficult illumination.
Reports published by customers in the United States show that the problem, which can be solved initially by disabling the "click-to-play" feature, does not affect all phone owners, indicating that error is a software problem for this geographic area only.
In February, Samsung launched three Galaxy S-10 devices, in three different versions, based on three main specifications, to put these consumer devices in front of confusing options.
The company has announced the launch of three devices for the Galaxy S 10 5G and the Galaxy Fold, expected to be released by the company in April.
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