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The "Citizen Account" program explained the correct way to download the required documents and files from the program's dedicated website to the recipients of the support.
The clarification of the program's customer service account via its Twitter page, in response to someone's request regarding the proper way to download files via email to the program.
The program stressed that the documents must be in the format "pdf, pmp, png, jpj, jpaj" and that the file must not exceed 2 MB.
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