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In accordance with its 2022 strategy, the General Retirement Corporation launched the "Customer Care" service.
This service allows customers to submit inquiries, suggestions and complaints via a single portal to improve the reception and delivery of these applications and provide a high quality service that contributes to customer satisfaction.
Mr. Abdullah Al-Shulaikhi, General Manager of the General Department of Insurance Services, said that the launch of customer service was part of the company's concern to ensure the satisfaction of its customers. The service also aims to achieve automated connection and integration between this service and other organizational systems intended for customer service.
He explained that this service is accessible from the website www.pension.gov.sa. Then click on the electronic services icon and choose the customer support service.
Al Shulaikhi added that customer support portal requests have been categorized into three types: submission of a proposal, request or complaint, and once the customer has chosen a d & # 39; The customer completes his request with ease. The request is then forwarded to the service concerned to respond to the customer as soon as possible.
"Customer service"
Abdullah Al Barqawi
previously
2019-04-02
In accordance with its 2022 strategy, the General Retirement Corporation launched the "Customer Care" service.
This service allows customers to submit inquiries, suggestions and complaints via a single portal to improve the reception and delivery of these applications and provide a high quality service that contributes to customer satisfaction.
Mr. Abdullah Al-Shulaikhi, General Manager of the General Department of Insurance Services, said that the launch of customer service was part of the company's concern to ensure the satisfaction of its customers. The service also aims to achieve automated connection and integration between this service and other organizational systems intended for customer service.
He explained that this service is accessible from the website www.pension.gov.sa. Then click on the electronic services icon and choose the customer support service.
Al Shulaikhi added that customer support portal requests have been categorized into three types: submission of a proposal, request or complaint, and once the customer has chosen a d & # 39; The customer completes his request with ease. The request is then forwarded to the service concerned to respond to the customer as soon as possible.
April 02, 2019 – 26 Rajab 1440
The time now is 02:32 PM
In accordance with its 2022 strategy, the General Retirement Corporation launched the "Customer Care" service.
This service allows customers to submit inquiries, suggestions and complaints via a single portal to improve the reception and delivery of these applications and provide a high quality service that contributes to customer satisfaction.
Mr. Abdullah Al-Shulaikhi, General Manager of the General Department of Insurance Services, said that the launch of customer service was part of the company's concern to ensure the satisfaction of its customers. The service also aims to achieve automated connection and integration between this service and other organizational systems intended for customer service.
He explained that this service is accessible from the website www.pension.gov.sa. Then click on the electronic services icon and choose the customer support service.
Al Shulaikhi added that customer support portal requests have been categorized into three types: submission of a proposal, request or complaint, and once the customer has chosen a d & # 39; The customer completes his request with ease. The request is then forwarded to the service concerned to respond to the customer as soon as possible.
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