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Google has confirmed that it has already begun to deploy the Google Assistant feature based on artificial intelligence, making restaurant reservations over the phone, "Duplex" in English to more and more. Android and IOS devices across the United States.
During the demonstration at Google's I / O developer conference in May 2018, Duplex was able to emulate human speech so much that it immediately asked ethical questions about how much a robot must look like a human. And how should this be disclosed to the person at the other end of the line? Some also questioned whether Google's offer was an empirical advantage that could not be launched on the ground. If this happens, how long will it take to become a real producer, and this has already been done quickly.
Just months after its unveiling, Duplex has been transferred to public testing in major markets such as New York and San Francisco. Less than a year later, it was launched directly to owners of Google Pixel 3 phones in 43 states.
When technology went from idea to real product, Google added a message at the beginning of the call, calling Google, and explaining why. It also allowed companies to stop receiving these automated calls.
Google confirmed to TechCrunch that it had launched last week the Duplex feature for all Android 5.0 and higher operating systems, as well as for Apple's iOS devices.
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Although Duplex can make other types of reservations, it currently focuses on restaurant reservations. For restaurants that already use the online booking service in partnership with Google, the assistant will work directly with Reserve to confirm the reservation.
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