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The practice dates back to the beginnings of the Xbox One, when it could be controlled by voice commands directed to the optional Kinect camera accessory, and continued after the addition of the # 39; Cortana's most advanced voice assistant from Microsoft to the console.
The site talked to several entrepreneurs who listened to Xbox records. Users ordered the Xbox One to perform a certain function, but other records were mistakenly read by ignorant users.
Microsoft confirmed that the subcontractors had checked Cortana audio recordings (Windows) and listened to Skype calls when users were using the translation feature of the application. In any case, Microsoft said that it was doing so to improve its services and improve the quality of voice recognition.
"We have known for a long time that we collect voice data to improve voice support services, and that this data is sometimes revised," she told the website.
Some of these subcontractors said they heard the children's voices repeatedly, which is disturbing but not surprising in that it is a gaming console. However, the privacy laws that apply to children are stricter than those of adults.
Last month, Microsoft announced its intention to remove Cortana from the Xbox One, the console can still be controlled by voice commands with the help of Amazon Alexa or Google Assistant on external smart speakers or other devices. .
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