News "Commerce" affirms the right of the consumer to return a product purchased and found to be defective or fraudulent and to repay

The Ministry of Commerce and Investment reminded the consumer of his rights on business transactions and asserted his right to return the goods if he discovered after the purchase that it was defective, falsified or imitated , as well as its full repayment, in addition to imposing penalties on the violator.

The sale of defective, counterfeit or counterfeit goods to trademarks was contrary to consumer protection regulations, the buyer was entitled to a refund and the system was punishable by a fine of up to 39 million to one million riyals or imprisonment for up to three years, or both.

It added that it monitored the commercial offers of the stores, electronic platforms and social networking sites, audited their systems, set up an electronic store surveillance service and linked the communication center to the liaison officers of the main electronic stores. to speed up the handling of complaints.