Palestinian News Agency – Facebook faces the biggest technical failure of its history



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Facebook has been facing one of the most disruptive service crises in its history, and the main service has been completely closed to users around the world on Wednesday, causing anger reactions around the world.

The last time Facebook was disrupted in 2008, it was then that the number of users reached only 150 million, while the current number of users was 2.3 billion.

The problem has affected the main product of Facebook, the main messaging applications, as well as Intergram photo exchange.

Facebook has not yet announced why the service has been discontinued.

"We recognize that some people are currently having trouble accessing the suite of Facebook applications," the company said in a statement.

"We are working to solve the problem as quickly as possible," the statement said.

In response to rumors posted on other social networks, the company said that the service disruption was not the result of denial of service attacks, called DDoS, a kind Electronic attack consisting of sending a targeted service in huge amounts of data sent and broadcast to interrupt the service.

What is the magnitude of the problem?

It is estimated that the problem began around 16:00 GMT on Wednesday.

While Facebook's main service seemed heavy (cluttered), users were informed that they could not publish.

Instagram users were not able to update their accounts or publish new documents, and a desktop version of the email service failed. The Whatsapp application of Facebook also has similar problems.

The third-party service interruption card indicates that the problem is global. DownDetector monitors users' contributions to other social networks that indicate a loss of service elsewhere.

The problem has also impacted the workplace service of Facebook Facebook Workplace, an internal communications service of the company.

Rebecca Bruker, a designer from Buenos Aires for the BBC, said the breakup had a big impact on their work.

"I'm trying to communicate with my team in New York, the Facebook workstation is our only way (to communicate) with email."

"Facebook is good for personal use, but what happens when we rely on big companies like these to provide commercial services?"

In Great Britain, Dr. Nikhil Janjoo, a pediatric consultant at the BBC, spoke of employees' distress at not being able to attend a special ceremony for a beloved nurse who retired after 20 years.

"As a working day, most of the consultants were not able to attend the concert and I attended on their behalf but I could not share the photos of the ceremony with them", a- he declared.

The service disruption was discussed about the company's support for US congressional candidates and whether big tech companies should be divided, not just Facebook.

"We must prevent this generation of major technology companies from using their political power to create the laws in their favor and strengthen their economic power to seize or buy any potential competitor," said Elizabeth Warren, who hopes to be the Democratic candidate for the next US presidential election.

Designer Rebecca Bruker commented on the problem on Twitter: "Look what happens when we let a business control everything."

"I thought it could happen at the end, but it's very difficult to be part of this monopoly," she said.

What is the reaction?

Despite the breakdown of Facebook and Entstagram, many people have turned to Twitter to ridicule the interruption of service and launch jokes.

The #FacebookDown and #InstagramDown tags have been used or tagged more than 150,000 times up to now.

Some Twitter users working on Facebook-related jobs have expressed panic and grief at not being able to use the site.

Although many jokes about the disruption of social services and social decomposition have been published, "no one remembers how to reach family and friends or eat without publishing updates."

The main problem of the users is that the interruption of Facebook revealed their great dependence on social networking sites, something they might previously have ignored.

Source: BBC Arabic

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