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The phone in all its forms and all its types is one of the signs of modern times, be it terrestrial or mobile, fixed or mobile, its use is an easy process, even the under-school children can answer on the phone and have sometimes managed to be used to communicate.
Some suffer from a form of phobia, called phobia, phobia or phone phobia, a situation that does not cause suffering or personal problems, but the problem of telephone transactions.
This creates a fear of the victim or their inability to make a phone call or receive calls, which makes them use a family member or friends to respond or even make contact. The victim is summoned for any reason, or admits that they do not like to use the phone and can often use excessive use of answering machine services.
In this regard, we discuss the problem of telephone phobia in detail, with the factors and reasons that lead to it, the symptoms of the patient and the presentation of possible and modern treatment methods.
Contact or reception
This type of fear is one of the types of social anxiety or social phobia, one of the least reliable species, such as the most common infections, because of the importance of the telephone connection, because the phone has become a necessity and that phobia phone is lacking in studies and medical research.
The phobia of the phone has an uncomfortable sense when you hear the phone ringing, maybe it's awesome, or I think it's not qualified to answer the phone call.
This type of fear is related to two or two situations: the first is a phone call and the second is the reception of the phone.
Different situations
In the first case, the victim makes a huge effort to prepare and train what she will say, after failing to contact anyone. Calling the call itself can be a big problem, regardless of the other party, and the problem may be related to others with specific people.
The extent of the disorder varies from one person to another: in the second case, the reception of the phone and the difference may also be occasional, the fear may have been the result of a contact with people other than the boss.
It can only be anonymous connections, or be afraid of voice messages left by callers when they can not find an answer to their calls.
Bad experiences
A bad cognitive behavioral experience is one of the main causes of specific phobia in a particular subject, which is observed in cases of phonophobia.
There is no scientific information based on psychological studies, but stories of patients they see and analyzes developed by therapists.
The causes vary from one case to another, but the most common reasons, especially if the person is in contact, are fear of rejection, ridicule, misunderstanding or comprehension.
The patient is reserved for what is said to him, or for fear of forgetting what to say, but also for fear of a bad evaluation, but also by the fact that the moment of the communication is not appropriate and by the fear that the injured person is involved in a troubling conversation, or even stuttering.
Progressive fear
Researchers point to a number of bad experiences with this type of phobia when receiving phone calls, such as hearing unpleasant news about the death of a loved one or dear, or d & # 's Being hated, and this contact may cause the victim to feel the same again. So, it avoids answering phone calls.
The fear of some people is gradually generated by receiving calls from anonymous numbers, then by their underperformance, which generates a cautious response to any call from an unknown number. This is especially common for girls, who usually avoid colliding with one another. .
Critical Positions
Some have had bad experiences in answering calls in embarrassing situations, for example when a call is repeated and the recipient of the call has no answer to the question of the ## 147 ## 39; caller.
Some people with phobias refer to work-related activities, which involve contacting the manager or manager to ask for extra work, making a required order, complaining about an order, or even responding to a customer or a customer who requests an order. Or blame the wounded for their lack of service.
All of these experiences lead phobic patients to get a mass of telephone responses in general, not just business contacts.
Panic situation
A number of symptoms can be detected in someone who is infected with phonophobia, including letting the victim ring the phone without answering, no matter who the person is.
The victim suffers from panic, from an internal conflict that revolves around the answer or does not answer the phone, which ends with the stop of the ringtone, where he feels comfortable, and that disappears when he thinks he has to reconnect.
Phobias prefer text messaging to answer the phone or to call back, because it's easier and less awkward, and it takes a while to reconnect, when the text message is not enough and we're still waiting for the longest time before calling.
A patient with phobia on the phone uses the same excuses at the same time, such as the phone was not with him, he was in the charger or he did not see the call.
The caller has a list of incoming calls much longer than the outgoing calls and in some cases there are none. Friends and friends complain that they do not answer the phone and make it always quiet, which helps them ignore calls. Reply
Cognitive restructuring
A person with phobia calls for treatment when she reaches the point where she is unable to do most of the work or increases her dependence on others during calls or reception. calls while wishing to get rid of this disorder. In this case, the patient needs certain applications of cognitive behavioral therapy, including cognitive restructuring, in which the focus is on questioning misconceptions or assumptions underlying the symptoms.
And is replaced by other realistic beliefs, for example when there is in the patient the belief that the link with the disadvantage of the adverse party is reflected in the response to the communication, according to which he sees the caller's attention and thank him, so many perceptions and misconceptions that controlled the spirit of the problem, And begins to respond to new knowledge with some positives.
Training at the exhibition
The training on exposure is also useful, a gradual process that depends on the most difficult, the most difficult behavior, called pyramid vulnerability.
In the case of telephone phobia, especially communication, the processing hierarchy can imagine that it starts by dialing a known number that will only ask for a message, such as certain service numbers.
This is followed by a contact with a close family member or friend, instead of contacting a stranger. The next step is to contact a home delivery store and ask a simple question, for example when the hours of work are over.
He repeats the same contact, but with a stranger, then tries to contact him to talk to him about a rather complex subject. These relationships are repeated in front of someone else and then in front of a group of people.
gratuities
Some social networking experts provide a number of tips to help phobic patients make phone calls every day with people who already know them and are comfortable with them.
This begins with a gradual increase in the number and duration of calls. It is recommended to smile when you pick up the phone or make a phone call. Although this is strange, the idea behind all this is to bring relaxation, which is the third tip you can use when using the phone. Think of the phone to eliminate any connection between the phone and anxiety.
It is recommended to call when you feel the peak of confidence in yourself, as well as in the best psychological cases, and that when he calls, the patient should study all the information he needs at the outset, in order not to not shake his confidence in himself or his stuttering state.
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