SAMA News: 8 steps to file a complaint if the customer has a problem with a bank or insurance company

The Saudi Arabian Monetary Agency (SAMA) has defined 8 steps to file a complaint with a bank, a financial company or an insurance company through the customer protection service.

Sama added that the first eight steps, starting with visiting the site "Sama Care", then creating a new account and logging in, then clicking on the icon to add a new request.

She pointed out that the next step was to select the sector in which the subject of the complaint, then to choose the product in question, to enter the required data and to press "Send" and then to do appear a message confirming the success of the complaint and the reference number, then the arrival of a confirmation message on the registered mobile number. Place