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The National Center for Performance Measurement of Public Agencies began measuring citizen satisfaction with 21 important services in the areas of education, health, housing, mobility, employment, trade, marriage, divorce and other services. A performance center measures performance indicators of public agencies through the application of standardized models, methodologies and tools to support efficiency and effectiveness and publishes periodic reports on the achievement of strategic objectives organization and performance indicators. One of the most important objectives of the National Center for Performance Measurement of Service and Government Agencies is to build indicators and tools to measure device performance, to adopt and continually develop them, to report device performance. Quality of services and user satisfaction, support agencies in achieving their objectives and strategic plans according to indicators contributing to the achievement of their objectives, initiatives and approved projects, identify and analyze the risks and difficulties encountered by agencies to achieve their goals Objectives and propose solutions Suitable for processing, dissemination of a measurement culture, revision and improvement of material performance, and enhances its capabilities in this area.
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