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Arbatas – follow-up
The Citizen Account Program announced the date of the ninth payout to recipients, Twitter's customer service account indicated that the payment date would be 10/8/2018 . The program asked beneficiaries to inquire about the eligibility status via the program portal.
The program explained that to determine the eligibility status of the current payment cycle, beneficiaries should register access through the program portal, and then is done Access to the eligibility study list
Eligibility cases include 3 categories: first the status of the beneficiary and dependents are qualified, the second the status of the beneficiary is not qualified and the third is not the case.
On the icon "Reasons for Ineligibility", and if he wishes to file an objection to the reasons, click on the icon "Objection"
Reasons to change the value of the citizen account Support for previous payments to the same beneficiaries
Support of a number of beneficiaries for previous payments, when WFP responded The customer service account indicated that the variation in the value of the grant is due to the verification by the program of the beneficiary's data on the basis of the registered income statement. (19659010) The Citizen's Account has calculated that the ninth installment of the Citizen's Account Grant will include compensation for payments that pre-date a number of beneficiaries and those who have their applications approved. 19659002] The citizen's account confirms that in case of error, an opposition can be made against the value of the amount due at the door of the citizen's account. The program explains that the objections will be dealt with during the period of grace of three months after each monthly payment cycle. If the objection is accepted, the amount of the subsidy will be paid retroactively for the month in question
Your voice account is registered in the citizen account
Renewing the citizen account Reminds you of your voice service, allowing recipients to communicate with the program. 19659002] where your voice service allows the recipient Access the service page in the program portal, write any difficulties or queries, then submit the application electronically, and receive a text message on his mobile phone with the application number .
Then he will be contacted by the technical support team to solve the problem. The program account explained that the service does not need waiting time and is an easy way to communicate with the recipient, and the recipient can write any problem you are having, and you can access your voice service in the citizen's account
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