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1:47 p.m.
Wednesday, March 27, 2019
Books – Ahmed Shaaban and Mahmoud Abdel Rahman:
On Tuesday morning, Mahmoud Sobhi, a driver at Karim Intelligent Transport, was surprised by an email announcing that Ober was going to acquire his main competitor in the Middle East, Karim. He fears a change of operating system and accounting at Karim, which has encouraged him to prefer his former competitor, although the statement says that the two companies would operate separately, each with its own brand and operating system standard for drivers and customers. "It's different and things will change for Karim pilots and we will lose many benefits," Mahmoud said.
Mahmood, 34, began his career with intelligent transportation services, where he found lucrative jobs. In addition to working as a secondary teacher, he bought a car to fill his new job and became one of Karim's drivers. "He saw it more popular than the first", "he has a lot of travel and more advertising", but he quickly returned to Kareem, who said his benefits are more important, especially with respect to the system of "bonus" or incentive to drive "excellent drivers". Karim Btdik 1100 pounds as an incentive, but in Ober, the subject is less than a bacterium of about 250 pounds for 50 trips, "so what he fears the most The takeover decision should change and be treated with the Ober system.
In a statement released on Tuesday, Oper said it has acquired its only rival, Karim, in the Middle East, with more than a million drivers, and about 30 million users in 120 Middle Eastern cities and towns. North Africa, for $ 3.1 billion.
A huge deal that has left many questions to the drivers of both companies, who perceive it as a monopoly of Ober on the smart transport market, that will disappear from the competition, which will have an impact on the way they deal with the society.
Mahmoud's mind is concerned about the incentives offered to drivers by both companies, asking them: how will they be stimulated and the competition disappeared from the market, and Ober has control over it? "The competition was in our favor as drivers and in favor of the customer, so it was lost", backed by Mahmoud Mohammed, the driver of the company Ober, is surprised at this decision, though he only works as a driver during his spare time, after finishing his engineering job in a hospital, so do not trust "Ober" as a source of fixed income.
According to Mohammed, the most important factor of influence will be the permanent driver, who relies entirely on his work with Ober or Karim, indicating that there are many problems with the drivers, most with customers, in which the companies have sided with the customer at the expense of the driver. "The driver is not available before the conflict with the company, which has become a monopoly of the market, but this is due to the white taxi."
While Ahmed Osama limps to another point, for drivers working for both companies who enjoy the benefits of both companies. The work of both companies blocked the 33-year-old in his spare time; when the system crashes, one of them, according to him, benefits from the large number of users Ober, who started working with her two years ago, and does not miss the collection of "poons" of Karim, who misses first, that he is now forced to work in a company "the most important need that remains to me to occupy all day and as much as possible the revenues of Meishalsh and that I have commitments" , and it is to be feared that the Ober company will execute the order and increase the proportion that you make to each driver ride and 22.5% "possible They raise the rate on us and we can not talk of course at the time. "
In the same vein, Mohammed Diab, 32, another driver, said he feared that Ober would raise prices, which would affect his opinion on membership. drivers, as well as the fact that Karim's candidacy will be canceled in the future. After merging into one application.
For him, Ober customer service is bad, he says, is more relaxed in his relations with Karim.
"Talk to them in time and solve all the problems, but Ober, even whispering a number, talking, giving them messages and typically answering Bacon", while hoping that the discounts offered by both companies to their customers are not affected by the merger decision.
Walid Maher, a member of Ober's direct investment office in Cairo, who registers the new subscribers, tried to reassure the drivers that the merger had had no effect on them. "The acquisition means the control of Ober, and the change will concern the financial management.Only, with regard to the presence of members of the company Ober between the Board Karim," according to what is mentioned.
Wael Mohammed, a driver at Ober, is very unhappy with this decision, even though he fears a lack of competition among companies in the smart transport market, fearing that this will affect his work at Ober. He sees that there is a huge difference between the two companies in providing the service. Whether for drivers or even customers. There are several problems with the customer service and the financial accounting method in the company "Karim", because of Ober's preference.
He says that sometimes he starts his journey with a client on the assumption that the accountancy will be a "Visa" not giving him any money "and the day of my complaint, he told me that the train was paying cash, as if I had received money even though it is harvested, "which he often repeated A solution that satisfied him with customer service, said the young man, who joined the transport drivers two years ago.
He also added that despite his high marks, while working with Karim, he had not been entitled to a trip that gave him a better income, unlike Ober, who qualifies him a lot for traveling. It is also mentioned that he made some trips with Karim without money. "If you do not want the merger to overwhelm the system and the way Karim is working on Ober, he will close his account on the application." I'm not busy anymore. "
Read also:
It started with half a million dollars. Karim's story from an emerging company to a giant draws the eye of Ober
The system of protection of competition: we study the agreement Ober and Karim, but we have not yet accepted.
What will the Egyptian smart transport market look like after the acquisition of Karim by Ober?
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