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The issue of mental health has been at the forefront of the challenges and turmoil caused by the Covid 19 pandemic, since the disease has spread to various parts of the world, the biggest challenge for countries has been to find psychological solutions to overcome social and economic difficulties and the effects of the pandemic on health, as announced by the World Health Organization at a meeting in Athens with ministers of health at the global level.
The stress and anxiety of dealing with the global pandemic, lockdowns, distance working and education, fear of contagion, economic stagnation and more have taken their toll on people’s mental health. of the whole world.
The pandemic has also caused the disruption or suspension of essential mental health services in 93% of countries around the world, as demand for mental health increases, according to a new survey by the World Health Organization.
The UAE model, in dealing with the crisis in the face of the pandemic from all sides, is ideal, as federal, local and private agencies, as well as civil society and individuals, have played a leading role. in launching initiatives and ensuring access to mental health services in response to the growing need for mental health and psychosocial support services among respondents. And society as a whole in the midst of the Covid-19 virus outbreak, and providing psychological support to members of society has been an important part of the integrated efforts to face the potential and future.
Federal level: The UAE Ministry of Health and Community Protection has launched a hotline to provide psychological counseling and support for cases of anxiety and tension associated with the ‘Covid 19’ crisis, in order to that everyone can talk with specialists in the psychological field on daily or send email to Al Amal Hospital. This is in addition to its services within its National Mental Health Program, which includes practical and digital psychological counseling solutions.
Package
The Department of Community Development has launched a set of sustainable community development initiatives that would support mental health in various groups in society in a sustainable way, and direct them to various groups, especially families, the elderly and determined individuals. , as well as the groups affected. by the conditions of the Corona pandemic, including the “Psychological Support Line” and “Taalof” initiatives. “.
The national program for happiness and well-being during the period of home quarantine has also been launched under the aegis of the national campaign “The Emirates Volunteers” and the “Volunteers” platform. Emarat “at the Ministry of Community Development, a nationwide campaign of psychological support for community members through the” Don’t Paralyze Them “initiative, in cooperation with more than 50 experts and psychologists to help community members overcome the psychological impact of the challenge associated with the virus, and the campaign has achieved over a million interactions and more.Over 2.5 million views in the country and in 30 different countries around the world.
In turn, the Federal Human Resources Authority of the government announced the program of psychological and moral support and support “Hayat”, which aims to help federal government employees to cope with the exceptional circumstances associated with the emergence of the corona virus and the associated psychological and social pressures and challenges.
appropriate support
State-level police station operations centers have played a leading role in providing appropriate psychological support by responding to and referring psychologically and socially relevant cases to the relevant authorities. .
At the local level, in Dubai, a “Let’s Get It # – ReacHer #” campaign was launched within (Humanitarian Manal Initiative) with the aim of providing psychological and social support to women, preserving their health and enabling them to play their family, social and economic role, through inspiring sessions on personal skills and remote personal development, and the launch of a call center to receive inquiries, which was done in partnership with the Dubai Healthcare City Authority.
Dubai Customs also announced its psychological and moral program for its employees, “Tawazun”, which enables the program to provide counseling and support in the area of mental and moral health.
Dubai’s Knowledge and Human Development Authority has also launched an initiative to improve the safety of students in private schools in the emirate and ensure the quality of their psychological life, during the current school year. aims to directly educate students and their families, through the platforms of the public procurement authority. In addition to the post-Corona prevention sessions in the Dubai Police Department and the introductory mental health sessions in Dubai Culture.
In Abu Dhabi, the Ministry of Community Development, together with its partners in the emirate’s social sector, presented a set of ongoing initiatives and services to avoid the negative effects of the pandemic, including, but not limited to : studies, research and launch campaigns targeting seniors and society, as well as children, workers, individuals and their families.
The Emirates Foundation and BP in Abu Dhabi also signed an agreement to support the “Psychological Support Line” initiative, to improve the mental health of frontline workers.
The Unified Family Counseling Portal platform was launched by the General Union of Women in cooperation with the Ministry of Community Development and nine federal and local agencies to provide counseling to families under the umbrella of a platform. unified state-level free to provide counseling to families. to all segments of society through 46 specialist family counselors.
The Sheikha Fatima Volunteer Program was also launched, the first program to prepare leaders of volunteer trainers in psychological first aid to support frontlines as well as community members, and is the first such initiative in the world. state level.
And to Ajman: The Human Resources Department has launched the “30 Minute” program to promote the mental health of Ajman government employees. The models of psychological initiatives also varied in the local authorities of the emirates of the country to support employees and others.
The initiatives of virtual clinics, electronic medical platforms or psychological support lines in public health, psychological and social associations have also provided appropriate consultations as needed, while referring cases requiring medical psychological assistance to the competent authorities. .
Initiatives
Some institutions and charities have taken other initiatives to distribute food to the needy, especially those affected by the Corona pandemic among individuals, citizens and residents.
And as Emirati and resident families and families, as part of their social responsibility, have provided in-kind and material needs to those in need in light of the general societal impact, and we also find the launch of ” virtual private individual initiatives to provide a helping hand to those in need, including virtual seminars on cognitive behaviors for the benefit of the National Program for Happiness and Quality of Life, with the aim of encouraging more people to speak out about mental health.
Chris Hale, a 53-year-old British father living in Dubai, also organized a campaign to provide mental health support services to those suffering from seizures due to his past and long depression, but after receiving the support Psychologically needed, Hale shared his tale of his suffering through social media. Social media using the hashtag #justreachout.
Elements of the United Arab Emirates’ strategy to manage the impact of the pandemic
1 Formulation of the UAE’s post-Covid 19 strategy, which emphasizes improving the preparedness of all government sectors. The strategy consisted of 6 main sectors, the most important of which are: Public health with its global perspective.
2 Offer initiatives and campaigns, especially for residents, as they are an essential part of society
3 Mitigate the economic effects on the reality of normal life, which in turn contributes to high psychological integration.
4 Preventive measures: Ensure normal daily life while taking preventive precautions and establishing supportive psychological safeguards that mitigate the impact on society.
5 Increase investments in mental health at all levels, from individuals to businesses to civil society, to fill the gaps related to this aspect.
6 Increase research and remote meetings through specialists to study the mitigation of negative effects on society.
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