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ARTP ACCOMPANIES POPENGUINE PILGRIMAGE TO ENSURE A GOOD QUALITY OF TELECOMMUNICATIONS SERVICE
The ARTP makes available to the public:
1. A Green Number : 800 200 200
This toll-free number is intended for users of the mobile and internet services present at Popenguine during the 2013 Pilgrimage, to enable them to seize the ARTP, in malfunctions or disturbances on the networks of the operators Orange, Tigo or Expresso
You can call for free at 800 200 200 if you are confronted with the following problems:
- difficulties in making or receiving calls;
- difficulty sending or receiving SMS;
- difficulties in accessing the Internet from your mobile phone or Internet key;
- communications interruptions;
- or any other malfunction or disturbance on mobile telephone networks.
For all other claims (business aspects, charge card, billing, call restriction, etc.), please contact your carrier's customer service.
The number 800 200 200 will be operational from Saturday, May 18, 2013 from 00h to Monday, May 20, 2013 at 23h59mns.
2. A technical team of the ARTP will also be permanently present in Popenguine:
To ensure the quality of the services offered by Orange, Tigo and Expresso, the team of ARTP will regularly carry out qualitative tests in and around Popenguine and will be in constant contact with the operators to ensure that they provide appropriate solutions if disturbances are observed.
The ARTP wishes a good Marian pilgrimage to the Catholic community.
Abu Lo, Director General
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