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Mobile phone charges due to physical damage such as breaking the screen or contact with water are not covered by the standard warranty. allowed its users to provide the phone or tablet that they purchased with the contractual obligation.
The procedure is fast and simple – the insurance is activated when buying a device with a contractual obligation of 24 months. The monthly insurance premium is paid with a monthly subscription, and the amount as well as the participation in the damage depend on the retail price of the device.
For example, for a phone or tablet whose selling price is 12,000 dinars, the monthly premium is only 129 dinars. If accidental damage occurs, the damage is reported by calling the customer service assurance at number 060 / 799-9999, then the unit must be brought to the nearest Vip point of sale, where a sum lump sum of damages is paid, which in this case 1,000 dinars. Vip sends the device to an authorized service, and as soon as it is repaired or replaced, it notifies the user to download it at the same point of sale.
The mobile phone insurance is a step forward in improving the user experience the high costs, and the damage due to unforeseen circumstances are quickly settled by a very simple procedure.
For more information on device insurance, please see the official Vip Mobile page.
Source: Vip
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