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The president of NOPS, Goran Papovic, commented on the suspicions of some citizens that mobile phones sold for a dinar have already been used and repaired, said that these phones are worth the dinar, but this is not the case. is not everything. "It's really worth a dinar and is not allowed to charge more than one dinar," Papovic said.
Warns that these phones can not be traced and that some of them do not have any spare parts. "We are aware that millions of euros are lost in the gray area every year, but that does not justify that mobile operators are selling us such phones." Consumers who want to avoid the gray zone go to legal stores, with mobile operators, and wait until they escape wanting to buy from anyone, not to buy in the gray zone, to sellers who do not are not registered or markets, "he said.
Mobile operators have recently been banned from penalties for early termination of contracts with users and pointed out that NOPS warned several years ago that "it is clearly stipulated in the law on the obligations that there are no contractual fines for financial services; "Mobile operators will now say -" OK, we will not do it anymore, but what about damaged customers, and how mobile operators have made illegal profits, "Papovic asks. "
the problem is that there is no collective lawsuits by citizens and that our mobile operators are still under the guise of "APP (if it passes)."
"We still have an application with many consumers who are uninformed and will send you an account, so if you notice that this account does not match what has been signed or is prohibited, and if not, he will charge you, "said Papovic.
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