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Here are some ways to use WhatsApp in your business:
24/7 Customer Support
Companies that offer customer service are now essential no matter the industry at which your company belongs to. Customers want business owners or staff to be accessible or present whenever they need assistance for a product or service. WhatsApp makes this possible. The customer can send you a WhatsApp message when it is blocked.
Feedback
Companies may never know people's reaction to a product or service after using it. With WhatsApp, companies have the opportunity to get immediate feedback on the product or service. After receiving feedback, the company can make the necessary changes or improvements to improve its service or product.
Promotion and Marketing of Your Product / Service
Companies typically use social media platforms such as Facebook, Instagram and Twitter to promote and promote their products. Use WhatsApp to enhance your promotion and marketing plan. WhatsApp has features such as broadcast and group messaging that greatly facilitate the promotion of your product or service.
Special Promotions
Use WhatsApp to inform your customers of special discounts, promotions, or announcements that take place in your store. This will attract more people to your store and keep people interested in your product or service.
Instant Service
Business owners have now started using WhatsApp as an instant ordering tool that people can use to order a product and it will be on their doorstep the next day. Dominos and McDonalds have applications that people can order, in the same way you can use WhatsApp to order your product
– BUSINESS REPORT ONLINE
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