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SINGAPORE – An issue during the production of the Sunday Times caused by Sunday (Nov 11).
"We are very sorry for the inconvenience caused to our readers," said Ms Sumiko Tan, acting editor of The Sunday Times and The Straits Times.
All Sunday Times stories on its website and app edition were more easily accessible.
About half an hour before the paper was sent for printing on 1am on Sunday, some production systems went down.
Investigations found a storage system problem, which necessitated a reboot of all the affected servers.
This meant that the paper started printing much later, at about 5am.
Meanwhile, the Singapore Press Holdings (SPH) is in the process of making sure that the paper would be updated and made more available.
Printing was completed by 6.15am. While some copies went to pieces before 7am, others were delayed because of issues like vendors.
Besides The Sunday Times, some subscribers to SPH's other publications like Lianhe Zaobao, Tamil Murasu and Berita Minggu got their newspapers late.
Mr Chua Wee Phong, SPH Executive Vice President of Circulation, said 95 percent of subscribers got their copy by noon.
Although all the traffic hotlines were activated, they were not able to answer all complaints.
"We're apologizing for the delivery delay and we're not going to be able to do that," he said.
The system has since been fixed.
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