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A pair of reports today explains that Apple customers across Singapore are seeing a high number of fraudulent credit card charges made via iTunes. According to ChannelNews Asia Apple said that it was investigating complaints, but the details remain unclear …
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The report explains that "dozens" of Apple customers have recently suffered fresh frauds on their iTunes account. Two people said they had at least $ 5,000 ($ 7,000) drained from their bank accounts via iTunes purchases.
Two people told Channel NewsAsia that they had lost at least $ 7,000 each for iTunes purchases. credit card. She added that she had only realized that something was wrong when she received an SMS from HSBC stating that she had less than 30% of her credit limit. She realized the magnitude of the problem after speaking to a customer service operator.
Affected clients have made banking transactions with several popular banks in Singapore, including UOB, Oversea-Chinese Banking Corporation or DBS. OCBC explained in a statement that it was beginning to notice unusual transactions on 58 cards, which turned out to be fraudulent transactions via iTunes:
"In early July, we detected and investigated unusual transactions on 58 accounts After confirming that it was fraudulent transactions, we have deployed the necessary countermeasures and are currently assisting holders affected by the debit process, "said Vincent Tan , responsible for credit cards at OCBC Bank
As noted on Strait Times Apple Customer Service informed a concerned user that no purchase whatsoever Had been made to his Apple account, but instead his card had been used by a fraudulent iTunes account, Apple subsequently banned this account.
Apple Singapore, in turn, told Cha nnelNews Asia that he "studied the question", while pointing users to a support page that describes how to report problematic iTunes purchases:
It will then connect with the help of their Apple ID , then be able to see the purchases and evaluate the veracity before reporting the problem, "said Apple Singapore
. help to solve it – or the real burden of it. We will make sure to update if other details appear.
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