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Citizens can now access their personal information and ICA's suite of online services on MyICA, a unique and secure digital platform.
Last week, Immigration & Checkpoints in Singapore
Authority (ICA)
launched MyICA, a personalized portal where citizens can access
their personal information and the range of electronic services of the ICA (e-Services)
on a unique and secure digital platform.
According to the press release, the introduction of MyICA is
in line with Smart Nation's willingness to harness digital technologies to provide
customers with a convenient and secure platform to deal with ICA digitally.
The beta version of MyICA was launched earlier on April 30
2018 with five citizen-centric e-Services – passport applications, identity
APEC business card and travel card, as well as birth / death applications
excerpts and address change requests.
ICA received over 1000 comments and
suggestions through his beta surveys of the beta version of MyICA in the last two months.
According to the comments received, the majority of clients
satisfied with the portal and congratulated him for providing the convenience of a
single signature for submitting applications for different services. Based on
comments on the beta version of MyICA, ICA has tweaked the portal to make it
easier for users to navigate MyICA across different browsers and mobile
devices.
From June 27, three new e-Services will be added to MyICA
that will allow Singaporeans to sponsor Long term
Visit Passes asks for entry visas for their relatives and friends,
as well as ask for a pre-wedding
Evaluation of the long-term visit pass . As announced by ICA, more
Electronic services will be gradually added to MyICA by the end of 2018.
Key features of MyICA
include:
(1)
Single
Sign in with SingPass 2-Factor Authentication
With MyICA, citizens only need to connect to SingPass 2-Factor
Authentication (2FA) once to access the range of electronic and personal services
information on the portal.
For e-Services that are not yet available on the portal,
Customers will continue to connect separately to these e-Services through the ICA
website www.ica.gov.sg until they are introduced into MyICA.
Electronic services that do not require SingPass 2FA (eg.
eAppointment) will continue to be accessible on the ICA website.
(2)
Simple,
Consolidated and secure payment via MyCart
The new MyCart payment basket allows customers to make a secure payment
Simple, consolidated and secure payment for several transactions. MyCart
the page will display all transactions for customer review before the payment is
manufactured
(3)
Information
and e-Services at a glance via Dashboard
Once connected, customers will see a dashboard
including important notifications, statutes of application and
Personalized electronic services relevant to their residence / immigration
status.
For example, a citizen who connects to MyICA will be able to
see his passport expiry notice and access the passport application
system. After submitting an application, he will be able to see the status of
request in the section "Applications".
When the passport application has been approved,
he or she will be able to access the e-appointment link to make an appointment
to collect the passport.
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