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Slack, the messaging service used by millions of people for work and school, suffered a global outage on Monday, the first day back for most people returning from New Years holidays.
It’s the latest tech glitch that shows just how disruptive technical difficulties can be when millions of people depend on a few services to work and attend school from their homes during the pandemic.
The company has stopped publishing its daily user count after surpassing 12 million last year.
“Our team is currently investigating and we’re sorry for any issues this may cause,” Slack said in a declaration.
The outage began around 10 a.m. Eastern Time and interrupted service to the United States, Germany, India, United Kingdom, Japan and elsewhere. At 12:30 p.m. the service was still sporadic and Slack said the outage was in progress but some users might start to see an improvement. Slack said people should check out https://status.slack.com for updates.
Internet service outages are not uncommon, are usually resolved relatively quickly, and are rarely the result of hacking or other intentional mischief. Google fell briefly in December, with people in several countries briefly unable to access their Gmail accounts, watch YouTube videos or access their documents online during an outage on Monday. In August, Zoom fell briefly as many students started the school year at home. And in September, Microsoft services experienced an outage that lasted five hours..
Outage Comes As Slack Is Being Acquired By Salesforce.com For $ 27.7 Billion. The deal aims to give the two companies a better chance to compete with longtime industrial might Microsoft.
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