Airbnb uses unfair practices, says Brussels



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The European Commission does not like that Airbnb publishes accommodation rates on its website. That's why companies have recommended making some changes in its costing.

Airbnb, mediator of accommodation around the world, violates the rules of the European Union. Today, the Commissioner for Justice, Consumers and Gender Equality informed Věra Jourová

"More and more consumers are ordering accommodation on the Internet, thanks to which many holidaymakers have found new opportunities, but the popularity can not justify EU non-compliance with consumer protection rules, "said the European Commissioner.

According to her, customers must understand what they are paying and the exact number of services they have. (19659005) A number of changes

Current information on Airbnb prices and some of its terms and conditions are in violation of the Unfair Commercial Practices Directive, the Unfair Commercial Practices Directive, clauses abusive in consumer contracts and in the regulation on jurisdiction in civil and commercial matters

The European consumer protection authorities and the Commission therefore call for several changes on the part of Airbnb. The company must translate its proposals at the end of August. When Airbnb proposes remedies,

the Commission and the EU consumer protection authorities will consider the proposed amendments. If they do not consider them satisfactory, Airbnb may suffer legal consequences.

Pricing Information

Brussels recommended that firms modify the way in which they provide price information after the initial search on their site. Airbnb should ensure that the consumer has seen the full price, including all mandatory fees, including cleaning services and fees, during accommodation.

If the final price can not be calculated in advance, Airbnb must clearly inform the consumer. The company should also clearly indicate whether the accommodation offers private or professional accommodation, as the consumer protection rules differ accordingly

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