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Apple could soon face another lawsuit for alleged planned obsolescence of the iPhone. The Spanish Consumer Protection Organization sent a letter to the Cupertino company on behalf of users who say Apple is slowing down iPhones 12, 11, XS and 8 with recent iOS 14.5, 14.5.1 and 14.6 updates .
As reported by the Spanish site iPhoneros, the Consumer Protection Organization (OCU in Spanish) sent a letter to Apple asking the company to offer a way to compensate iPhone 12, 11, 8, and XS users for allegedly slowing their phones down after iOS 14.5, 14.5.1 and 14.6 updates.
OCU threatens to take the case to court if Apple’s response is not satisfactory.
The letter sent aims to establish a dialogue with Apple to find a way to compensate its consumers. If Apple does not react properly, other actions could be taken in national courts to enforce consumer rights.
Along with OCU, Altroconsumo, Deco Proteste and Test-Achats also participated in the declaration. Earlier this year, Deco Proteste in Portugal accused Apple of ‘planned obsolescence’: the statement released by Portugal’s private consumer protection organization alleges that Apple has manipulated iPhone users:
Apple has deliberately manipulated, and without informing its users, the performance of its most popular devices, the iPhone 6, 6 Plus, 6S and 6S Plus. In doing so, Apple has forced several users to replace the battery in their devices or buy a new smartphone.
What’s different this time is that the OCU says that even the current iPhone 12 is already slowing down after the latest iOS updates. After the iPhone battery controversies a few years ago, Apple implemented the battery health indicator, and from the end of the year, users can choose whether they want to switch to iOS 15 or stay in the current iOS 14 system with only new security fixes.
Additionally, for another year, the company is maintaining support for the same iPhones with iOS 15: from iPhone 6s to newer ones. With this change, Apple can continue to provide support for older phones for many years to come, which is very different from what Google and other manufacturers do with Android phones.
So far, Apple in Spain has not responded to the letter, and we’ll let you know if this case goes to court.
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