Sprint Galaxy S8 / S8 + and Note 8 users can not access LTE after Android 9.0 Pie update



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Sprint was the first operator in the United States to offer the owner of the Samsung Galaxy S8 / S8 + the ability to update his phone to Android 9.0 Pie. Unfortunately, the update has gone awry since many who have installed Android 9.0 Pie on their phone have lost LTE connectivity.

To make matters worse, many Samsung Galaxy Note 8 users have reported that they were concerned with the same problem since updating their phone on Android 9.0 Pie. In addition, it seems that this is the same problem as until recently encountered Samsung Galaxy S10 units in trouble, but that it was solved via a software update.

Sprint announced on its community forum that it was investigating with Samsung about these complaints, but in the meantime, the carrier has decided to suspend the deployment of Android 9.0 Pie. The software update will be published once again when the issues have been fixed.

Although the affected Galaxy S8 / S8 + and Note 8 devices still have access to 3G and Wi-Fi for data, you are advised to replace your phone if you absolutely need an LTE work model . To do this, you will need to contact Samsung or go to a Sprint store for replacement options.

Unfortunately, if your phone is no longer under warranty and you do not have Sprint Complete, you may have to pay a replacement fee to upgrade to an LTE work device.

Do not forget that disabling tapes on your Samsung smartphone does not solve the problem and may have other unforeseen effects on the device. Do not do this and wait for Sprint to release a software update.

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