SUBWAY VIRALCONCORD VIDEO: WATCH OUT: Subway apologizes after the video shows a Concord worker hitting and cursing a woman



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CONCORD, N.C. – A video showing what appears to be a Metro employee hitting a woman and cursing her became viral.

Tina Richardson said that she had bought the sandwich at the Village store on Concord Parkway for an elderly woman she was taking care of.

[ALSO READ: Subway employee accused of racism after calling police on black family]

But when she returned home, Richardson said that the sandwich was not what she had ordered.

She said that she went back to the store to request a refund.

Richardson said that it was at that time that a worker had the director who went out, cursed him and threw him the sandwich at the head.

She said that she did not want anyone to be treated like this.

"It's not right to treat someone like that and bring in someone in Subway to treat people with respect and solve problems when you're wrong." what you are supposed to do, "said Richardson.

[ALSO READ: Subway employee accused of lacing officer’s drink with meth]

Richardson said that she plans to lay charges.

A spokesman for Subway said the franchisee regretted his handling of the situation. "The local team has asked its guest to apologize on behalf of the restaurant because this incident is contrary to the strict standards imposed by Subway on its franchise owners."


SUBWAY DECLARATION:

"Providing an excellent customer experience is important to us and we expect everyone to be treated with respect. The local team asked the guest to apologize on behalf of the restaurant as this incident did not meet the strict standards imposed by Subway® franchise restaurants to its franchise owners. The owner of the franchise expressed regret for the way he handled the situation. "


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