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In the annual ranking of the "Handelszeitung", Lufthansa renews its Swiss subsidiary for the first time. A major criticism of the Swiss airline is that it is "notoriously non-punctual", as the newspaper says. 23% of the flights would be delayed. The airline must create flight schedules that can follow the reality and include time reserves
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A spokesman for Swiss emphasizes, at the request of 20 minutes, that the problem of punctuality is a European problem. The reasons are the weather, the reduction in airport capacity, strikes, staff shortages and handling at Zurich Hub. Swiss is not satisfied with the current situation and urges the system partners to work to solve the problems.
No Premium Economy
The main reason for the poor performance of Swiss compared to Lufthansa, however, is that the Swiss airline There is no premium economy offering more space – although experts think this class is indispensable. Andreas Wittmer, aviation expert and lecturer at the University of St. Gallen, says at 20 minutes: "That there is no possibility for passengers who do not want to pay for business class In a Premium Economy a little more quality and From the customer's point of view, buying more seating and propensity to sit is not justifiable. After all, Economy Class has also degenerated into a cheap class with high-end airlines. would be. There is a risk that business travelers will move to Premium Economy. This may explain why some airlines are reluctant to introduce the class.
The expert however thinks that the economy premium will prevail over long-haul flights, even with top notch airlines like Switzerland. The Swiss spokesman said at 20 minutes, the airline is constantly monitoring the issue, a decision had not yet fallen.
Super service on board
Switzerland behaves very well in the category of onboard service. Unlike the mostly local Swiss crews, the service of "mercenary armies of many long distance and near-east carriers" is often robotic, as the newspaper writes. With their service, the airline can even compete with the rider before Qatar Airways. Only Singapore Airlines and the Japanese ANA, which does not fly from Switzerland, reduce even better in this regard.
Price was not a criterion in the rating. That's why you are looking for cheap airlines like Ryanair or Easyjet to no avail in the rankings. The economic offers of all airlines are therefore poor. According to Swiss, the newspaper writes that the airline tends to make long-haul flights as uncomfortable as possible. In this respect, Swiss could even serve as a model – the message is: the flight is painful or expensive.
Switzerland contradicts
The Swiss spokesperson against the lack of space, especially in the rear economy rows is larger. In addition, passengers would benefit from a new technology of seat cushion and other equipment.
Like last year, Asian and Arab airlines are at the top of the rankings. The complete top 25 of the "Handelszeitung" can be seen in the picture above .
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