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| Reading time: 2 minutes Frank Appel “/> 
Frank Appel has been Chairman of the Post Office Administration since [Source:pa/dpa/OliverBerg
In June, Frank Appel set profit objectives He had to cash in his group, he remained relatively calm. In the Post Office newspaper, he now chooses a roundabout – against his own employees.
E was a shock when Postmaster Frank Appel had to cash out his group's profit targets in early June. At that moment, he remained surprisingly calm. Now, however, the 56-year-old rushes and hits his own employees.
In his own personal magazine "Premium Post" Call himself interviewed – and did not stop: "We do not really work as one team – and this applies to all Called He calls for a "cultural change" in the company and the demands of its employees: "Every individual must assume his responsibility, question things and change them if necessary."
June, Call had the expected return for 2018 of 4.15 billion euros up to 3.2 billion.A quarter less.The targeted operating profit went from 1.5 to 1 , 1 billion euros only
The imbalance warrants Call now that they have "bogged down" in the area of letters and p In doing so, he complains about Jürgen Gerdes, former member of the Letters Committee: "We have had too many ideas in some areas." Appeal does not do so in the current interview. However, in June, Gerdes had to leave the company after 30 years. In April, Gerdes was initially expelled from the letters and parcels zone in the new area of responsibility "Corporate Incubations", where was the production of electric cars. Shortly after, his time in the business was over.
"Our organization is too complicated in places," Appel said. He criticizes the various performances of the company: "The productivity in the branches is (…) radically different – even if the economic model and the basic requirements are the same everywhere."
Customer satisfaction would be a starting point. In the first half of 2018, the Federal Network Agency counted 6000 complaints from postal customers. As much as in the whole of 2017.
Tags Appel Attacks employees Frank Postmaster
