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SINGAPORE, July 23 – Apple is reviewing customer reports on fraudulent purchases made on their iTunes accounts, some up to thousands of dollars
The scale the problem is not clear, but most customers
Legal counsel Patricia Choy has been affected by fraudulent transactions totaling $ 7,200 (RM 21,451.65) on her iTunes account.
The 28-year-old woman said yesterday that she had realized something. She was only mistaken when she received an SMS notification from her bank – the DBS bank – on July 12 that her credit card had been blocked due to suspicious transactions.
She then discovered that 45 transactions totaled 160.57 Singapore dollars, "
" After about two hours of my first call, (Apple) reminded me to inform me that ". they had repaid the amount on my card. In the meantime, DBS replaced the card for me, "she said.
Ms. Choy was only one of a few dozen Apple customers from different banks who were victims of the latest scam, first announced by Channel NewsAsia on Sunday.
This is also thanks to an SMS from his bank that Roy Chow, cardholder Maybank, discovered on June 25 that multiple transactions of A total of $ 1,049.84 had been charged to his card
which was also able to successfully challenge the transactions and solved the problem within five days, and he did not know what the purchases were for.
When Mr. Chow's case differs from that of Ms. Choy, it is that her assigned credit card has never been registered to her iTunes account.
The Computer Consultant said that he was puzzled how the transactions could have been done his It was worth its credit card verification (CVV) value, and the only times it had used it online was to buy plane tickets in January and a second time in April when He was in Osaka, Japan. 19659007] It is currently unclear how the fraudulent transactions took place, nor how many Apple customers in Singapore were affected. For the record, netizens reported unauthorized charges of only two digits at values of up to thousands like Ms. Choy and Mr. Chow
Answering media questions, a spokesperson Apple said the company was "studying the issue". TODAY & # 39; HUI to a support page for customers to report problems with purchases made on iTunes.
DBS and OCBC Bank confirmed on Sunday that their clients had been affected. DBS did not disclose the number of people affected, while Vincent Tan, OCBC's credit card manager, said the bank had detected unusual transactions on the accounts of 58 cardholders at the beginning. of the month of July. -TRAY also contacted Citibank, Standard Chartered, Maybank and HSBC for comment, and checks with the police for the number of police reports made. . – TODAY & # 39; HUI
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