Google's response to application developers reading Gmail messages: "We do not read emails"

Google has published a detailed response on reports that third- The party sellers read Gmail messages saying that no one at Google will read someone's mails.

Google released a detailed response after a report in the Wall Street Journal showed how third-party app developers were reading users' Gmail messages, sometimes without explicit permission. Google's response, written in the form of a blog post, indicates that no one in the company was reading Gmail messages from users and that all third-party vendors were carefully controlled by the company.

The answer reads: " Allow other developer applications to integrate with Gmail email clients, travel planners, and customer relationship management systems (CRM) ), so that you have options to access and use your email, we work continuously to validate developers and their applications that integrate with Gmail before opening them for general access. , and we give business administrators and individuals transparency and control over the use of their data. Automated email processing, which is a "common practice in the industry ", Also allows to use smart features like Smart Reply, which has recently been deployed on Gmail and has been inbox application for a while.

Read more: Google allows the d Third Party Developers to Read Users' Private Gmail Messages: Report

E-mail processing does not mean that Google reads e-mails from a user. It also notes that ads shown in Gmail are not based on the content of your emails.

"No one in Google reads your Gmail account except in very specific cases where you ask us and give your consent – for security reasons, such as investigating a bug or abuse."

Google says that Users can go to the security check in their settings to review the permissions given to app developers, which would include these non-Google apps. The company claims that users have the power to revoke these permissions and that the "securing data" of the user is the top priority of the company.

So, why do third-party developers read Gmail messages? Why does the Google let them read emails?

According to the Wall Street Journal report, released Monday, third-party app developers are often allowed to sift through users' Gmail messages. efforts to provide better products and services. In some cases, these applications and companies were deploying machines to browse e-mails, in other cases human employees of companies were reading e-mails to develop functionality. The report pointed out that this was in stark contrast to Google's promise to stop reading emails from users

What does a third-party application that accesses your Gmail account look like?

WSJ report has highlighted two applications called Return Path and Edison Software. The first collects data for merchants by analyzing e-mails. Edison Software read e-mails to help develop their "Smart Reply" feature. Both companies have read thousands of emails, and according to the report, this seems to be a business secret in the world of technology.

Now, Google's answer says that it carefully examines every application before giving it access to a user. email account. The post notes: " Before a published non-Google app can access your Gmail messages, it goes through a multi-step review process that includes an automated and manual developer review, a policy review Privacy and an application home page. make sure that it is a legitimate application and that in-app testing ensures that the application works as it says. "

Google claims that applications must not distort their identities to meet business requirements, and applications must only ask for relevant data and be clear about their purpose. applications that do not respect these rules or that are denatured are suspended.The post does not mention any application that has been removed or suspended in the past for violation of the terms and conditions.

It should be noted that when users have given Accessing a non-Google app to their Google Account, the company makes a list on the type of permissions that the particular application is granted.Google claims that users must view the permissions screen before to allow access to these applications Users can also access myaccount.google.com under "Applications with account access" and perform a security check for the same.

The message adds: " We do not process the content of emails to serve ads.are not compensated by developers for access to the API.The main business model Gmail is selling our paid email service to organizations as part of G Suite. " G Suite includes a range of Google services for businesses, including Gmail, Google Docs, etc.

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