Home / Business / Targeted cash outage leaves frustrated customers in the United States

Targeted cash outage leaves frustrated customers in the United States

Target faced tremendous technical difficulties on Saturday, as its US customers were not able to check with the retailer.

At approximately 2:00 pm ET, target customers in the United States began reporting cash register malfunctions on social media. Soon, long queues were formed, the customers having been able to check.

According to a Target employee who contacted Business Insider, the workers learned that the retailer was facing a cash outage. Other employees shared similar reports on social media.

Employees distributed free samples to frustrated customers.

Others have asked that customers do not attack Target workers, who are themselves stressed.

The question of systems – nicknamed "The big target failure of 2019" on social media – quickly acquired almost mythical qualities.

Some likened the incident to the disastrous Fyre Festival.

Some target locations appear to be closed, citing a "global target problem".

Target experienced similar problems exactly five years ago, on June 15, 2014, when a major problem caused cash registers to lock up across the country for hours.

Around 5 pm ET, Target announced that the records were "fully online".

"The temporary failure earlier in the day was the result of an internal technology problem that lasted for about two hours," said a representative of Target in a statement to Business Insider.

"Our technology team has been working quickly to identify and solve the problem, and we apologize for the inconvenience and frustration caused to our customers," the statement said. "After an initial but thorough review, we can confirm that there was neither a data breach nor a security issue, and that no information was available. guest was not compromised at any time. "

Source link