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Data from Consumer Reports’ owner satisfaction survey revealed that U.S. electric car maker Tesla is the top-rated car brand in the United States. The results were gathered from the consumer advocacy company’s 2020 annual auto survey, which covered 369,000 vehicles of different car brands.
Several questions were asked of car owners in the study, although the largest survey asked respondents if they would buy their vehicle again if given the option, given its price, performance. , reliability, comfort, enjoyment, etc. Tesla was ultimately hailed as the most popular brand, with the electric vehicle maker scoring a total of 88 out of 100 points.
Interestingly, the Consumer Reports survey looked at owners of vehicles from Tesla’s entire existing lineup, including Model S, Model 3, Model X, and Model Y. This was not true for others. Car manufacturers. Hyundai owners, for example, have only provided enough data for five specific vehicles, while the South Korean automaker sells well more than five models in the United States.
The fact that Tesla’s entire lineup has received extremely high marks speaks volumes about the EV maker’s strong customer base. This is especially noteworthy considering that Consumer Reports’ reliability scores put Tesla at the bottom of its list, due to the Model X’s winged doors and infotainment system, as well as door handles and suspension. of the model S.
Interestingly, Lincoln, which follows Tesla as the second most popular car brand in the United States, also scored poorly in Consumer Reports’ reliability survey. The reverse is true for brands like Buick, the automaker with a high reliability rating but low owner satisfaction. Some brands such as Cadillac and Mercedes-Benz, on the other hand, scored low on both reliability and owner satisfaction.
Check out Consumer Reports’ list of the most and least popular car brands in the United States here.
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