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The 60-year-old high-end restaurant has not been able to retain its customer base, Four Seasons General Manager Alex von Bidder told CNN Business on Saturday. "
The restaurant, however, lost its home at the Seagram Building on Manhattan's Park Avenue when its lease expired in 2016.
Investors spent more than $ 30 million relocating the facility a few blocks away, and it reopened in August, but lost much of its customer base, von Bidder said.
"We did not have time to make sure they would come back to us," von Bidder said. "People would eat [at the Four Seasons] two or three times a week. Then suddenly, it's been two years. They have fallen into disuse. "
He added that the idea of a powerful lunch "has changed dramatically over time" and that the crowd that used to regularly have extravagant lunches "begins to grow".
The number of parties and events booked at the restaurant has also decreased. And von Bidder has acknowledged that Four Seasons prices are prohibitive for many customers: his current list of entrees for lunch includes a $ 36 tuna hamburger, the cheapest option, and a $ 56 poached halibut. Dinner starts at $ 40 for mushroom ravioli.
"We have not seen a clear path with current sales," von Bidder said.
According to the Times, Niccolini pleaded guilty in March 2016 to criminal assault. He told the paper last fall: "This is the past." CNN Business has not been able to reach Niccolini for a comment on Saturday.
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