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NEW DELHI, India – Thousands of Air India passengers were stranded at airports around the world on Saturday, after a computer "glitch" software prevented those traveling with the airline managed by the airline. State of registration, officials said.
More than 80 domestic and international flights were delayed by six hours due to a problem with the company's registration software, which paralyzed operations, resulting in further flight delays worldwide.
"Our recording software had a little problem following a routine software upgrade and it was resolved after six hours," AFP spokesman Praveen Bhatnagar told AFP. Air India.
Bhatnagar said most of the delays were occurring on his national circuit and that they "were doing everything possible to eliminate the accumulated backlog".
There has been no cancellation of flights and the airline expects operations to return to normal in the early evening, the spokesman said.
The Indian aviation industry is in rough waters after one of the country's major private carriers, Jet Airways, ceased operations last week after lenders refused to pay money for its daily activities .
Air India, a failing state-owned company, handles more than 450 fights a day around the world, most of them nationwide.
Hundreds of furious passengers went on social media to complain about the widespread disruption, posting photos and videos of passengers waiting at check-in desks.
"Thousands of people have been stuck at the airport for more than 3 hours, no update, no one to talk to, terrible service," said a traveler posted on Twitter from the international airport. Delhi.
Saturday's software malfunction is a repeat of a similar outage in June of last year that caused flight delays in the world.
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