Do not cheat while trying to recover your card fees

Representatives of consumer associations who claim not to answer the SMS "Last day to receive your card" indicate that they are being returned to the networks of fraudsters when they click on the links of these SMS and that the consumer appeal committees should be consulted. 19659002] The president of the Consumer Protection Association (TÜKODER) Aziz Koçal recently informed citizens that SMS and link were sent to citizens with the cards of some banks as "Last day to get your iadeniz card, contact we to get your payment. Some citizens received a petition by mail with a payment of 100 TL and some citizens reported complaints regarding the request for credit card information when they clicked on the link relating to the itinerary SMS. Stressing that citizens should not consider such SMS, Koçal said: "When you click on the link via SMS, you will not receive the required credit card information and will have to send it back without having to pay for the credit card .

Koçal said: "If the banks have received unfair credit card fees, it is the consumer arbitration committees located in the offices of sub-provincial governors of the district." Aziz Koçal stated in Article 31/3 of the Consumer Protection Act No. 6502 that "card issuers are required to present a credit card to their customers for whom they do not pay contributions. annual or other similar charges ".

"BANKS SHOULD PROVIDE BAD CREDIT WITHOUT ADULTS"

With regard to credit card charges, the bank indicated that it had included the credit card and that banks continued

"In addition, many of our citizens are unhappy with the unfair application of banks on the outsourcing of credit cards." Banks profit unfairly from consumers in the context of credit card outsourcing. may request the cancellation of the card fee by calling the customer's representatives or by going to the bank branches where the accounts are located and informing the cardholders of the cancellation of the card charges. Credit Indicated on Credit Card Statements

Consumers may apply to the Consumer Arbitration Committee located in the District Governors Regulatory Offices for the cancellation of the amount of the contributions that are reflected in the account summaries from the date of the request for the no-charge card.

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Koçal stated that when consumers are looking for a bank for a credit card that is reflected on their credit card statements, some banks will not illegally cancel the credit card from the credit card. consumer for six months, Koçal argued that the undertaking was not based on any legal basis and pointed out that the bank would not be able to claim the current card fee if it did not offer the card without grant.

Levent Küçük, president of the Consumers' Association (TÜDER), issued a card for the receipt of credit cards from his credit card that the card will not be inactive for 180 days, that the card charges to be collected are reasonable and that the cardholder's approval must be obtained. "If the cardholder requests it, banks will have to give to the customer an unattended credit card with the limited features of the normal credit card, in accordance with the provisions of Law No. 6502. In this regard, consumers who do not want to pay they can apply for a credit card without deposit. he said.

Small, said the high-level mobile phone bill could be faced in the event of opening the link, said:

"The malicious people In case of" sending unsolicited SMS, penal sanctions must be applied by complaining of the SMS number or the Consumer Protection and the General Directorate of Market Surveillance. Consumers need easy access to consumer associations and information about their legal rights.

It should not be forgotten that, with respect to the compensation of material damage, it is possible to claim individual or individual compensation from the Consumer Arbitration Committees by e-consumer. Incompatible SMS may have undesirable consequences, so we should not rely on any SMS sent except for our permission.

Lawyer Murat Emergen, a lawyer at Consumer Counseling Center (TBM), said that as soon as the messages should not be deceived, fraudsters should not be fooled. "Consumers and citizens should not give credit to people they do not know or to people they do not know." According to Emergen, messages sent by malicious people often lead to misunderstanding. victimization and messages sent by malicious people are often distorted.

"With an application form easily accessible on the Internet, consumers can address themselves to the arbitration committees." They are not informed in this regard, they can ask for Lawyers help that consumer associations and specialists know.With these methods, third parties can not be collected from banks on behalf of the customer.Consumers should not respect these people or companies.

Lawyers pay more than they can afford.If the message was sent with the name of a lawyer should be done directly on the website of the Turkish Bar Association and must speak to him personally lawyer "