Uber excuses for tweeting a racial insult / Boing Boing



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Here, the troll has a certain elegance. Knowing that Twitter does not moderate racist abuse, and realizing that Uber's Twitter support account is a stupid and too familiar automatic response robot, it was easy for someone to make him say all that is wrong. He wanted. And what they meant, that was it. (The most tricky of all, once the Uber support tweeted, the troll changed its name to become innocuous, thus suppressing the obvious echo.)

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Rob Beschizza

Follow Rob @beschizza on Twitter.

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