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- Uber Black passengers can now ask before their pickup that their driver does not talk to them.
- The airline has announced this, as well as other features, including assistance for baggage and extended waits on Wednesday.
- The company partnered with Martha Stewart, who put her Uber experience in memory of her Instagram account 2018, to create and announce upgrades to her premium service.
Uber Wednesday has come up with a host of new features, including the ability to silence your driver – if you are willing to pay for premium driving.
The new benefits, which include baggage assistance and temperature regulation, are only available for Uber Black and Uber Black SUV passengers. Uber Black guarantees high-end black cars, highly rated professional drivers, and can cost up to three times the price of a standard ride.
The "silent mode", which, according to the chairlift giant, was launched in partnership with the home decoration guru, Martha Stewart, allows customers to ask their driver not to engage them in a conversation.
"If you need to answer emails or if you want to nap, make your trip quieter in one click.If you want to chat, it's an option," said Uber about of the new feature. .
Runners embarking on a luxury tour also benefit from a longer payback period in case "unforeseen delays occur," the company said on Wednesday.
Uber said that efforts to improve service were based on feedback from runners who wanted to make their preferences known to drivers before the trip began. Drivers also indicated that they wanted to understand motorcyclists' preferences in order to provide optimal customer service.
Stewart – who wrote on Instagram about him notoriously unpleasant experience with Uber November 2018 – shares a spot on Twitter approving the new improved service.
"You've heard about house music, but my style is more like house music, and when I go to a concert, I choose a @Uber Black trip to ask for an extra hand with my bags." she declared in the advertisement.
"We worked closely with her on the basis of her experience with the premium service," said an Uber spokesperson at CBS MoneyWatch.
Uber could use a little premium press, from elsewhere. The company launched its much anticipated initial public offering last week for the sole purpose of seeing equities fall more than 7% percent on the first trading day, reflecting the concerns of public investors about its path to profitability. The company lost $ 3 billion last year and is betting on new services such as Uber Eats and Uber Freight, expanding into new markets and investing in autonomous vehicles will ultimately reverse the company's record of financial losses. society.
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