Amazon tells some customers that their emails have been exposed, but provides few details

Amazon.com informed some customers Wednesday that their names and email addresses had been "inadvertently revealed" as a result of a "technical error", but declined to provide further details about the security breach. .

The e-commerce giant has confirmed the sending of the messages, adding that in a subsequent statement he had "corrected the problem". Amazon did not specify how many of its users had been affected, nor where and how the emails had been exposed. She only stated that her website and other systems had not been violated.

(The chief executive of Amazon, Jeffrey P. Bezos, is owner of the Washington Post.)

Amazon's limited disclosure – just days before the Black Friday and Cyber ​​Monday holiday shopping frenzy – has sparked fierce criticism on social media. Among its own vendors, some have complained about the company's forums to complain about how Amazon has been treated sparingly. "Who knows what they do not disclose about it," wrote a user. "Let's hope nothing. … "

Others questioned Amazon after telling users that they "do not need to change their password or any other action", fearing that hackers are still trying to use their names and e-mail addresses. for harmful purposes, including phishing attempts.

In October, Amazon allegedly fired an employee who inappropriately shared emails from his customers with a third-party seller. The incident, on which Amazon said that he was working with law enforcement to investigate, also resulted in sending messages to customers stating that their email addresses had been disclosed.