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An Amtrak train bound for Penn Station station Wednesday night was blocked after two of his cars split up near Albany, leaving nearly 300 passengers stranded in freezing temperatures for one of the days the busiest of the year.
Train 68 was traveling from Montreal when the train experienced a "mechanical problem" just before 7:30 pm, Amtrak said.
"When the carts went offline, I felt a roar, I thought to myself:" Oh my God, that can not be good. "
Chuck Reeves, another passenger, boarded the first car behind the locomotive in Albany. Shortly after leaving the train, he said, he heard a hissing sound, a smell of electric burn and a whiff of cold air.
"Everyone started to turn around," he says, only to realize that there was no train behind them anymore. The train quickly stopped and a conductor left the cars and got into his car.
"No heat, no electricity, the temperature was falling every time we opened the sliding door, it was just getting colder," said another passenger at WCBS-TV.
The commuter told Fox News that the tensions between the passengers were strong, with two of them being about to argue before the staff relieved the situation. The passengers were stranded for about two hours after the cars were separated, WABC-TV reported.
Reeves said some crying children were comforted by their parents, but for the most part, no one panicked. A state soldier soon boarded to make sure everyone was safe.
Another train was brought to pick up passengers the rest of their trip. Amtrak said it was working more than three hours late.
There was no word on the cause of the problem. Officials investigate the incident. No injuries were reported.
Associated Press contributed to this report.
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