Comcast Blames Generalized Service Interruption on Cut Fiber Line

Comcast, one of the United States, more than 29 million professional and residential customers said the dominant telecom companies were working to restore services to the affected customers. The company has not indicated how many customers have been affected or how long it would take to restore service.

"One of the big partners of Comcast's backbone network was benefiting from a fiber reduction that we believe also affects other vendors". posted on Twitter Friday afternoon

Fiber networks transmit large amounts of Internet traffic, dealing with everything from online shopping to 911 calls.

A representative of the company does not have to. did not return calls for comment.

Down Detector and Outage.Report, two websites that monitor the operation of consumer technology services, ranked the system's failure as extreme and posted maps indicating a large number of affected customers in metropolitan areas from New York, Philadelphia and Washington. as well as San Francisco, Chicago and Denver. According to the websites, the service interruptions reports were published early Friday afternoon

. Some customers went on social networks to discuss outages, saying that they were struggling to get through phones and online conversations. Comcast, on Twitter, redirected customers to an internal website that was also at one point, causing a second round of customer complaints.