Ticketmaster has secretly cheated on you with his own scalpers – Rolling Stone

Music fans' excitement about Ticketmaster may be somewhat justified, according to a CBC News and Toronto Star survey Wednesday detailing a secret scalping system run by the ticket sales company . Both outlets sent undercover scalpers to a live entertainment convention this summer, where Ticketmaster would have launched them into his professional underground resale program, which would require profits.

Ticketmaster, which belongs to Live Nation's live entertainment presenter, asks its resellers to collect batches of tickets from its site and then sell them at higher prices on a guest platform owned by Ticketmaster called TradeDesk. powerful ticket sales tool. Never "), according to the report. Ticketmaster receives additional fees on the more expensive resale tickets in addition to its original ticket sales charge. CBC and Toronto Star journalists have been informed that, despite Ticketmaster's "buyer abuse" division, which is looking for suspicious online activities in ticket sales, the company is turning a blind eye to its users. . A sales representative told one of the undercover journalists that there were brokers with "literally a few hundred accounts" on TradeDesk, and that "this is not something we are looking at or reporting".

In the past, Ticketmaster sued groups for using bots for live event tickets on his site, prompting Ticketmaster to claim that Ticketmaster itself provided bot software – which appears to be the case. "It's going to be a public relations nightmare," CBC radio host Alan Cross said, seeing the results, highlighting previous rumors in the community of sellers of tickets. "

Ticketmaster has not issued any public comment, but in a statement to the CBC, said: "As a global leader in ticketing, representing thousands of teams, artists and theaters, we believe that it is our duty to provide a safe and fair market. where fans can buy, buy and sell tickets on the primary and secondary markets. "