Metro service improves: Gothamist

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$092518crowdedplatform.jpg "src =" http://gothamist.com/attachments/nyc_arts_john/092518crowdedplatform.jpg "width =" 640 "height =" 480 "/> The scene at Hoyt-Schermerhorn during a metro crisis at rush hour from morning to mid-September. (With permission of Skippy Santiago)</div> "We have reversed the trend of deteriorating our reliability," said Sally Librera, senior vice president of New York City Transit, at the MTA board meeting on Monday. In his story, the subway system has already "made a dramatic change". Is it correct? Well, if a few percentage points can be considered a dramatic improvement, then yes, I guess the MTA is right. For example, last year, there were 72.4 major incidents per month (incidents that delayed 50 or more trains), on average. This year, there is an average of 69.5 per month. But as the Daily News points out, these account for only 11% of delayed trains. According to the MTA, the delays are generally decreasing: in August, 60,211 trains were delayed, against 66,295 last August. But the MTA has admitted that it is still not sure what is causing 40% of the delays it faces. Librera noted that about 25% of the delays are less than two minutes. We have more than a year in the Action Plan for the subway – the emergency repair efforts to get the subway system out of a downward spiral – and the MTA is doing now his achievements since June 2017, that's what they've done since the city and the state gave them $ 836 million to stop the pain: <ul> <li>Sealed 2,000 leaks</li> <li>Cleared 340 miles of subway drains</li> <li>Debris debris from 31,000 street grids</li> <li>Cleaned 285 miles of runway </li> <li>1,300 signal faults repaired</li> <li>100,000 friction pads installed </li> <li>8,700 isolated joints with magic wands</li> <li>Welded More than 30 miles of continuous rail </li> <li>Maintenance performed on more than 1600 cars</li> <li>800 improved doors</li> </ul> New York City Transit President Andy Byford has an internal program he dubbed "Save the Seconds", which aims to get to the bottom of these small delays that have repercussions, and has reduced the delay by 10,000. planned. Once that figure was reached, he said he would ask his directors to remove another 10,000. Performance on time – how often trains arrive at the end of the line on time – went from an average of 63.7% last year to 64.8% this year. The average distance between breakdowns – the frequency at which cars break down – was 122,334 miles this year, compared to 117,414 miles last year (which is a good thing – we want Metro cars to collapse). Byford calls the Metro Action Plan a "living object" to which the MTA adds as it discovers more problems. Like when you renovate an old house and find a new problem every time you pull a veiled floor. Recently, the MTA discovered that 70 stations did not even have a public address system. Byford said they were working on installing new ones at these stations. Another problem: the three new subway stations of the 2nd Avenue have installed 85 clocks countdown but they display only the hour. Apparently, a 2nd Avenue server had a computer virus, which the agency said was working on repair, perhaps by the end of the month. (The MTA did not respond to requests for comments or information on faulty down-clocks.) "People will notice that their trip is disrupted far less often," said Byford. "But if you stop at the current situation, you condemn the New Yorkers to the status quo and do what is really necessary, the technological change," he said, referring to the Fast Forward plan to modernize completely. the aging system. And if things are not better, runners have a new face to address their complaints. Call it Subway Broken Windows, British style. Byford expands the number of metro maintenance managers to four for the entire system. This new class of managers known as Group Station Managers is modeled on the London Underground system and Byford himself in the 1990s. Byford said these new managers will be able to quickly solve small problems, such as removing pigeon poop from windows and graffiti in railway stations, without going through the usual bureaucracy of the MTA. "You do not show up at an airport and you expect it to be in a piggy state, you expect it to be nice and people expect New York City Transit," he said. said Byford at a press conference on Tuesday. The name and e-mail address of each station manager will be posted in each station. "We have to prove that we are a credible management team, we need to demonstrate continuous and consistent improvement day after day," he said, adding that runners will see "visible improvements in information, cleanliness and all aspects of the service ". "It'll be better, it's better," Byford promised at Monday's board meeting. Let's just keep repeating this in unison until it is so! </div> <script>(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src =$ [ad_2]
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Metro service improves: Gothamist

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