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Ryanair elicited outrage after failing to take a passenger out of a plane after he launched a racist tirade against the woman sitting next to him.
The man was filmed by a passenger who described the elderly woman as "naughty b ******" and shouted, "Do not talk to me in a foreign language, you stupid and ugly cow."
The images were recorded on Friday on Ryanair flight FR015 from Barcelona to London Stansted by David Lawrence, resident of Kent.
He shows the man shouting at the woman to change seats while her daughter tries to keep her up by telling her that her mother is disabled.
He replies, "I do not care if she's disabled or not, and if I tell her to go out, she's going away."
The man then calls him "a nasty little bastard" and asks the staff to move the woman to another seat, adding, "If you do not sit at another seat, I'll push you to another seat."
The flight personnel intervened but failed to silence the man during the check-in.
A passenger in the row behind stepped in to try to defuse the situation.
The cabin crew is told, "Do not be so rude, you have to calm down", while the other passengers ask that the man be ejected from the flight.
One can hear the woman telling the man that he stinks and that he needs to be washed before asking to be moved so he can sit next to his daughter . The target woman's daughter stated that she thought that if a black person behaved the same way, she would have been immediately ejected from the robbery.
The woman (53) told the "Huffington Post" that the conflict had begun because the arthritis of her 77-year-old mother meant that she needed a little time to get to work. move away from the path so that the man can reach the window seat.
The girl said that she had taken her mother on vacation to mark the first anniversary of her father's death.
"My parents were married for more than 50 years. She felt really depressed and depressed, so I thought the trip would cheer her up.
"I know that if I behaved this way, or any other black person, the police would have been called and we would have been fired from the robbery.
"Mom feels really upset and very stressed by this situation, in addition to the grief she's already living in. As for me, I'm also upset by the fact that the passenger was not removed from the room." And the situation has been resolved, "she said.
The woman said that when she had complained to a cabin crew, they had denied hearing racial slurs and told her to call customer service on Monday.
The news of the incident was retransmitted 18,000 times over the Internet, prompting Ryanair to be widely condemned for doing nothing more.
When contacted by Irish Independent, a spokesman for Ryanair said: "We have reported the situation to the Essex police and, since this is now a police case, we can no longer to say more. "
A spokeswoman for the Essex Police said: "This incident … would have occurred in a plane at Barcelona Airport … We are working closely with Ryanair and the Spanish authorities. "
Irish independent
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