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The Lime electric scooter sharing company has removed a number of Segway Ninebot scooters from its fleet after learning that a manufacturing defect could result in "slow combustion or, in some cases, a battery firing." .
According to the company's statement, the company was informed of the issue in August. Working independently and with Segway, Lime has created software to identify scooters with these batteries and disable them once identified. A representative of lime talking to The Washington Post said that in an effort of extreme caution, about 2,000 scooters were recalled to Los Angeles, San Diego and Lake Tahoe.
The company claims that at no time was the public in danger, but The Washington Post mentions that the fire department was called when a scooter caught fire in August at the Lime's Lake Tahoe site. According to the report from the fire department, an employee left to investigate "a loud bang" and discovered "flames flying into the battery area of a scooter as well as an adjacent chair".
In addition, the company now has to deal with a new unconfirmed report stating that another model of Segway Ninebot scooter carries the same battery risk. This investigation is ongoing.
Following this discovery, Lime made the following changes: All Segway Ninebot scooters must be billed at Lime's premises and can not be charged by Juicers (the Lime program to pay the freelancers who bill them) until they are paid for. the problem of the battery is solved. resolved; Lime employs people specially trained to handle the batteries in all its loading facilities; She has set up a new daily test program for her entire fleet of scooters to check the battery status.
The Washington Post said that Lime employees were preoccupied with scooters long before the company's public statement. An internal message from Slack sent to Lime's "mechanics" channel says, "I feel that these scoots, or the product as a whole, should be removed from the market until they can be manipulated and exploited without danger. I understand that scooters are expendable and replaceable, but are we now resigned to saying the same for the safety of employees and customers? "
The lime also mentions that there is a problem unrelated to the skirting of his Okai scooters that crack under repeated stress.
Other scooter rental companies use Segway Ninebot scooters in their fleet, including Bird. A representative for Bird provided The edge with the following statement: "After reading the Washington Post press article regarding the Lime recall, we contacted Segway Ninebot to verify that all scooters purchased by Bird had no manufacturing defects found in previous models. from Lime. We conducted our own initial investigation into the reported claims and are satisfied that no vehicles purchased by Bird purchased from Segway Ninebot are concerned. At Bird, our number one priority is the safety of our riders, loaders, mechanics and all those who interact with our vehicles. "
The edge contacted Segway for a comment.
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